Display a Notification Badge to highlight new activity and attract user attention. This feature displays a small badge with a count near the chat icon, prompting quicker interaction. Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge Check “Add Notification Badge” to enable it. Notification Count: Number to display at the notification badge. […]
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When a user clicks the WhatsApp button, it navigates to the link added at the custom URL. For Desktop and Mobile devices, we can add separate Custom URLs. Navigate to ‘Click to Chat’ – scroll down to URL Structure. 🔗 Included in the PRO plan — View Pricing Custom URL for Desktop: When the user clicks on the WhatsApp icon
The Click to Chat plugin supports webhook integration to send event data such as button clicks and form submissions to external applications or services. By default, the webhook data is sent as a Stringify JSON object. However, if your integration requires the data to be sent in Standard JSON format, you can easily configure this
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If the WhatsApp icon is not appearing on your website as expected, it could be due to a conflict with other plugins or your WordPress theme. In such cases, adjusting the Chat Load Hook can often resolve the issue. How to Change the Chat Load Hook Switching the hook determines when and where the chat
URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
Firefox web browser won’t open native applications like WhatsApp by default. This is due to the Firefox being set to OFF to open links in native apps (such as WhatsApp, Twitter, Instagram, etc.) In order to open the native apps automatically, go to settings and turn ON “Open links in Apps” on your Mobile settings.
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Click to Chat facilitates the users to delete the plugin settings while uninstalling/deleting the plugin. This is achieved by checking the option “Delete this plugin settings when uninstalls.”. Whenever we re-install the plugin, previously assigned values to the plugin will be deleted if we check this option. If this option is unchecked, whenever we uninstall
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