{"id":19,"date":"2019-07-06T05:42:31","date_gmt":"2019-07-06T05:42:31","guid":{"rendered":"http:\/\/holithemes.com\/plugins\/click-to-chat\/?p=19"},"modified":"2025-05-12T11:37:30","modified_gmt":"2025-05-12T06:07:30","slug":"whatsapp-number","status":"publish","type":"post","link":"https:\/\/holithemes.com\/plugins\/click-to-chat\/whatsapp-number\/","title":{"rendered":"WhatsApp Number"},"content":{"rendered":"\n<p>To start receiving messages through WhatsApp, we first need to add our WhatsApp number in the plugin settings.<\/p>\n\n\n\n<p>Navigate to <strong>Click to Chat<\/strong> settings page and in the <strong>WhatsApp Number<\/strong> field add or update your WhatsApp number.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"159\" height=\"188\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2019\/07\/CTC-Nav-2.webp\" alt=\"\" class=\"wp-image-5855\"\/><\/figure>\n\n\n\n<p>To ensure proper functionality, always enter the complete WhatsApp number in international format. This means<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter the number as a continuous string of digits.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Include the <strong>country code<\/strong>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not use spaces, dashes, or special characters.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"495\" height=\"121\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/01\/Whatsapp-number.jpg\" alt=\"\" class=\"wp-image-3975\" srcset=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/01\/Whatsapp-number.jpg 495w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/01\/Whatsapp-number-300x73.jpg 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" \/><\/figure>\n\n\n\n<p><strong>Examples:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>United States<\/strong> Country code: <code><strong>+1<\/strong><\/code>, Area code: <code><strong>408<\/strong><\/code>, Phone number: <code><strong>456-7890<\/strong><\/code> Enter as: <code><strong>14084567890<\/strong><\/code><\/li>\n\n\n\n<li><strong>Singapore<\/strong> Country code: <code><strong>+65<\/strong><\/code>, No area codes used Phone number: <code><strong>1234-5678<\/strong><\/code> Enter as: <code><strong>6512345678<\/strong><\/code><\/li>\n<\/ul>\n\n\n\n<p><strong>The phone number must be linked to an active WhatsApp account.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Page-Level Settings<\/h4>\n\n\n\n<p>When we set a different WhatsApp number at the individual page level (using the Page\/Post settings), it <strong>overrides the global WhatsApp number<\/strong> for that specific page.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Always include the <strong>country code<\/strong> (e.g., <code>+1<\/code>, <code>+44<\/code>, <code>+91<\/code>) when entering the number in page-level settings.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This is useful when we want to display different agents or numbers on specific product\/service pages.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Localization (WPML \/ Polylang)<\/h4>\n\n\n\n<p>When using translation plugins like WPML or Polylang, each translated version of a page can have its own WhatsApp number. If a number is set in the translated version, it overrides the global\/default number <strong>only on that specific language page<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If we update the WhatsApp number, we must also update it in each translated version.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Otherwise, those pages will continue redirecting to the old number set in the multilingual plugin.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color\"><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/pricing\/\" data-type=\"link\" data-id=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/pricing\/\">PRO<\/a><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/random-number\/\" target=\"_blank\" rel=\"noreferrer noopener\">Random Number<\/a><\/h4>\n\n\n\n<p>When visitors click the WhatsApp icon or button, a number is randomly selected from a predefined list configured in the admin settings..<\/p>\n\n\n\n<p>Useful for distributing incoming chats among multiple team members.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"703\" height=\"346\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/02\/Random-Number.webp\" alt=\"\" class=\"wp-image-4131\" srcset=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/02\/Random-Number.webp 703w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/02\/Random-Number-300x148.webp 300w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><a rel=\"noreferrer noopener\" href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/multi-agent\/\" target=\"_blank\">Multi Agent<\/a><\/h4>\n\n\n\n<p>Create multiple agents with different time slots and labels. Each agent can be displayed based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Time of day<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Day of the week<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom rules<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"319\" height=\"433\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/02\/Mutli-Agent.webp\" alt=\"\" class=\"wp-image-4133\" srcset=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/02\/Mutli-Agent.webp 319w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/02\/Mutli-Agent-221x300.webp 221w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>See full documentation: <a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/multi-agent\/\">Multi-Agent Setup Guide<\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">PRO VERSION<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To start receiving messages through WhatsApp, we first need to add our WhatsApp number in the plugin settings. Navigate to Click to Chat settings page and in the WhatsApp Number field add or update your WhatsApp number. To ensure proper functionality, always enter the complete WhatsApp number in international format. This means Examples: The phone [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_htd2_assets":[]},"categories":[53],"tags":[],"class_list":["post-19","post","type-post","status-publish","format-standard","hentry","category-features"],"_links":{"self":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/posts\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/posts\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/media?parent=19"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/categories?post=19"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/tags?post=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}