{"id":2153,"date":"2021-09-23T12:13:24","date_gmt":"2021-09-23T06:43:24","guid":{"rendered":"http:\/\/holithemes.com\/plugins\/click-to-chat\/?p=2153"},"modified":"2026-10-05T17:20:35","modified_gmt":"2026-10-05T11:50:35","slug":"offline-hide","status":"publish","type":"post","link":"https:\/\/holithemes.com\/plugins\/click-to-chat\/offline-hide\/","title":{"rendered":"Hide When Offline"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Display the WhatsApp widget only during business hours\u00a0and choose how it behaves outside those hours: hide it or use a different WhatsApp number and Call to Action.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\ud83d\udd17&nbsp;Included in the PRO plan \u2014&nbsp;<a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/pricing\/\">View Pricing<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\">Show Only During Business Hours (Hide When Offline)<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure that the WhatsApp widget appears only during business hours and is hidden when offline:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to\u00a0<strong>Click to Chat \u2192 Display \u2192 Business Hours<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Selected Days, Hours<\/strong> under <strong>Business Hours (Online\/Offline)<\/strong>.<\/li>\n\n\n\n<li>Check working days and leave closed days unchecked.<\/li>\n\n\n\n<li>Use <strong>Add Time<\/strong> to set your preferred time ranges (e.g., <strong>8:00 AM\u20136:00 PM<\/strong>). Add multiple ranges per day if needed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Timezone:<\/strong> Business hours follow the timezone set in <strong>WordPress \u2192 Settings \u2192 General \u2192 Timezone<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"917\" height=\"900\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/hide-when-offline-example.webp\" alt=\"\" class=\"wp-image-7664\" srcset=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/hide-when-offline-example.webp 917w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/hide-when-offline-example-300x294.webp 300w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/hide-when-offline-example-767x753.webp 767w\" sizes=\"(max-width: 917px) 100vw, 917px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable <strong>Hide WhatsApp When Offline<\/strong> and click <strong>Save<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"545\" height=\"125\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/enable-hide-when-offline.webp\" alt=\"\" class=\"wp-image-7665\" style=\"width:484px;height:auto\" srcset=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/enable-hide-when-offline.webp 545w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2021\/09\/enable-hide-when-offline-300x69.webp 300w\" sizes=\"(max-width: 545px) 100vw, 545px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The widget will now be visible only during the selected business hours. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Outside these hours, it will automatically be hidden.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Change Number and CTA When Offline<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To keep the widget visible outside business hours, leave <strong>Hide WhatsApp When Offline<\/strong> unchecked and customize:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Offline: Number:<\/strong> Enter an alternate WhatsApp number, including the country code.<\/li>\n\n\n\n<li><strong>Offline: Call to Action:<\/strong> Enter text such as <strong>We\u2019re currently offline. Leave us a message.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Click <strong>Save<\/strong> after making changes. If either offline field is blank, the widget keeps the corresponding default value. With both fields blank, it uses the default WhatsApp number and Call to Action during online and offline hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This setup helps businesses manage availability more effectively, provide clear communication during offline hours, reduce missed chats, and route users to the right support channels\u2014enhancing both user experience and team efficiency.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Related Links<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/business-hours-online-offline\/\">Business Hours<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Display the WhatsApp widget only during business hours\u00a0and choose how it behaves outside those hours: hide it or use a different WhatsApp number and Call to Action. \ud83d\udd17&nbsp;Included in the PRO plan \u2014&nbsp;View Pricing Show Only During Business Hours (Hide When Offline) To ensure that the WhatsApp widget appears only during business hours and is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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