{"id":4234,"date":"2023-03-17T15:45:01","date_gmt":"2023-03-17T10:15:01","guid":{"rendered":"https:\/\/holithemes.com\/plugins\/click-to-chat\/?p=4234"},"modified":"2025-05-22T11:03:33","modified_gmt":"2025-05-22T05:33:33","slug":"greetings-initial-stage","status":"publish","type":"post","link":"https:\/\/holithemes.com\/plugins\/click-to-chat\/greetings-initial-stage\/","title":{"rendered":"Greetings Initial Stage"},"content":{"rendered":"\n<p>The greetings <strong>Initial Stage<\/strong> setting in the Click to Chat plugin defines how the greetings dialog behaves when users visit the website \u2014 whether the dialog appears automatically or stays hidden until user interaction or specific actions triggered.<\/p>\n\n\n\n<p>To Set this Navigate to <strong>Click to Chat<\/strong> \u2192 <strong>Greetings<\/strong> \u2192 <strong>Additional Settings<\/strong> \u2192 <strong>Initial Stage<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"159\" height=\"151\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/03\/Greetings-Nav.webp\" alt=\"\" class=\"wp-image-5681\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Available Modes<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"939\" height=\"237\" src=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/03\/Greetings-intial-stage-1.webp\" alt=\"Greetings Initial Stage\" class=\"wp-image-5682\" srcset=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/03\/Greetings-intial-stage-1.webp 939w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/03\/Greetings-intial-stage-1-300x76.webp 300w, https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-content\/uploads\/2023\/03\/Greetings-intial-stage-1-768x194.webp 768w\" sizes=\"(max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Preset Mode<\/strong><\/h4>\n\n\n\n<p><strong>Behavior:<br><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The greetings dialog <strong>automatically opens on desktop devices<\/strong> for immediate visibility.<\/li>\n\n\n\n<li>On <strong>mobile devices, the dialog remains closed<\/strong> by default to maintain a distraction-free experience.<\/li>\n<\/ul>\n\n\n\n<p><strong>Best for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optimizing user experience based on device type.<\/li>\n\n\n\n<li>Ensuring seamless engagement on desktops while keeping mobile navigation clean.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Open Mode<\/strong><\/h4>\n\n\n\n<p><strong> Behavior:<br><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The greetings dialog is <strong>initially visible<\/strong> when a user visits the website.<\/li>\n\n\n\n<li>If the user <strong>closes the dialog<\/strong>, it remains hidden until user manually reopen it or trigger greeting actions (e.g., time delay, scroll event).<\/li>\n<\/ul>\n\n\n\n<p><strong>Best for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing instant engagement without requiring user action.<\/li>\n\n\n\n<li>Making support readily available while allowing users to dismiss it when needed.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Close Mode<\/strong><\/h4>\n\n\n\n<p><strong>Behavior:<br><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The greetings dialog <strong>remains hidden<\/strong> when a user visits the website.<\/li>\n\n\n\n<li>It only appears when the user <strong>initiates a chat<\/strong> by clicking the Click to Chat widget or triggers greeting actions.<\/li>\n<\/ul>\n\n\n\n<p><strong>Best for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Displaying the greetings dialog only when the user interacts with the widget.<\/li>\n\n\n\n<li>Allowing users to initiate conversations on their terms.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>By configuring the  Greetings Initial Stage settings, we can customize the greetings experience based on user preferences and website interaction goals.<\/code><\/pre>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Explore Greetings<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/greetings-1\/\">Greetings: 1 &#8211; Customizable Design<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/greetings-2\/\">Greeting: 2 &#8211; Content Specific<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/greetings-form\/\">Greetings Form<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/multi-agent\/\">Multi Agent<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/holithemes.com\/plugins\/click-to-chat\/greetings-actions\/\">Greeting Actions<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The greetings Initial Stage setting in the Click to Chat plugin defines how the greetings dialog behaves when users visit the website \u2014 whether the dialog appears automatically or stays hidden until user interaction or specific actions triggered. To Set this Navigate to Click to Chat \u2192 Greetings \u2192 Additional Settings \u2192 Initial Stage Available [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_htd2_assets":[]},"categories":[45,63],"tags":[],"class_list":["post-4234","post","type-post","status-publish","format-standard","hentry","category-greetings","category-display-settings"],"_links":{"self":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/posts\/4234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/comments?post=4234"}],"version-history":[{"count":0,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/posts\/4234\/revisions"}],"wp:attachment":[{"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/media?parent=4234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/categories?post=4234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/holithemes.com\/plugins\/click-to-chat\/wp-json\/wp\/v2\/tags?post=4234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}