Widget not showing on some browser

Forums Click to Chat Widget not showing on some browser

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #254
    Il Lele
    Participant

    Hi I have installed your widget on my WordPress website. It works fine, but it only shows up on Opera browser, not on Chrome nor on Firefox. How can I fix this?

    • This topic was modified 1 month, 1 week ago by Il Lele.
    #259
    holithemes
    Admin

    Hi,

    is it possible to share your website address
    and in the version and device of Opera and Firefox, the issue is?

    Have a nice day,
    Thank you

    #261
    Il Lele
    Participant

    The website is http://www.odontosd.it (do not mind the content, it’s a work in progress).

    All browsers versions are the latest as of today:
    – Opera version: 80.0.4170.63
    – Chrome version: 95.0.4638.54
    – Firefox version: 93.0

    I haven’t tested it on any other browsers yet.

    Also, it works on mobile Opera and mobile Chrome, I have to check on Firefox Mobile.

    Thanks in advance.

    #263
    holithemes
    Admin

    Hi,

    We just now checked your website on desktop – chrome, firefox it’s working fine.

    It might be a cache issue please clear the cache and test.

    Have a nice day,
    Thank you

    #265
    Il Lele
    Participant

    Yes, now it’s working fine on Chrome and Firefox. I have Malwarebites Browser Guard extension on these browser and it was blocking your plugin.

    Thank you for your assistance. Keep up the good work… 👍

    #267
    holithemes
    Admin

    Thank you so much for the information. we will check about that.

    Have a nice day!

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