Every entrepreneur on the virtual platform WordPress knows that User engagement is a key to successful businesses. However, it is a million-dollar question as to ‘how to create that buzz on a website?’ However, there is no particular strategy for user engagement apart from some proven tried out methods. But they have become old strategies now. Recent experiments with WhatsApp plugin are fetching good results.
Many customers hesitate speaking to customer care representatives for their awkward usage of formal language and for the long queues of course. They prefer mailing and chatting but many times, mails turn out to be automated and lack human touch in them. Similarly, chat representatives use blurbs (pre-typed texts for frequently asked questions) that may not be relevant to our questions and scenarios. WhatsApp plugins create a personalized contact for a user with a site representative
Hence, these is an active user engagement in comparison to the traditional methods of customer care. If it is a free WhatsApp plugin, nothing is less than that. Click to chat is the most installed plugin on the WordPress plugin repository with 1 lakh plus active installations. Not only does it create a user engagement, end users can also share the pages of a website across their WhatsApp connections.
the icon anywhere on the website that can draw user attention
the WhatsApp buttons icon in 9 different styles
or hide the icon as per your business timings
simple short codes to choose between styles and for other uses
call to actions on the free WhatsApp icons
the free WhatsApp plugin for sharing a webpage
and group chat are the main features of the software
each of the display style to match with the theme
gets a pre-filled message to initiate chat and also the URL from where the user
is clicking the icon
and Facebook analytics
Not only the plugin can fuel user engagement but also it measures the engagement with the help of Google and Facebook analytics. Every small and medium WordPress websites can go with a WhatsApp plugin to drive traffic that can generate leads thereby. Apart from a free WhatsApp button, quick loading of the website, genuine content for users that is readable and the user-friendly navigation etc. can put a WordPress site on top of the charts.
WhatsApp is leading the chat apps with 1.5 billion users across the globe. The app extended its functionalities for business community and has created the business version for small and medium websites to use it as a customer care. There are many free WhatsApp plugin s that are exclusively designed to create WhatsApp connectivity to WordPress websites.
To engage customers and to generate leads, any site admin would need a customer care platform. Since the traditional customer care system needs a big investment, start-ups and small and medium websites need a free venue for getting in touch with their customers. Therefore, the WhatsApp connectivity for WordPress sites forms that venue to keep the customers engaged.
We have already written about “how to add WhatsApp connectivity to WordPress websites” and the best plugins for free WhatsApp connectivity. This article is about the best plugin in this lot with highest installations and reviews. This is in detail about the CLICK TO CHAT, the top plugin on the WordPress repository.
Click to Chat, a free whatsapp plugin:
Click to Chat, the renowned free whatsapp plugin directs your site visitors to WhatsApp app if they are operating from a mobile and to WhatsApp web page if they ping the site admins from a desktop! The plugin lets the site visitors to set a WhatsApp icon anywhere on the site in 9 different styles and each of it are customizable again. The users are free to add a pre-filled text as they wish in the process of starting a chat with the customer. Click to chat sets the whatsapp icon to match with the installed theme on the website.
Chatting and group chatting are the prominent features to set the engagement activities on a website. The exclusive feature that this plugin has and no other whatsapp plugin has is “share”. Users can share a page with their friends and families. There are some share plugins that take care of the sharing feature but click to chat being a whatsapp plugin does sharing exceptionally easy. The software has above one lakh active installations owing to its easy interface and no other plugin has such a capacity in this category. It even makes the job easy for a person who is not technically sound.
Features of the free WhatsApp plugin:
Display Styles of the icon:
You can choose between 9 display styles that are pre-configured and each of the style is customizable.
Users can place a whatsapp icon to match with the themes of a site that keep changing constantly to stay ahead in this competitive world.
Users can set their own image or a GIF instead of the ordinary WhatsApp icon.
Fixing the icon:
Users are absolutely free to fix the whatsapp icon anywhere on the website. This is the only plugin having an option to set the icon anywhere. No other whatsapp plugins have this feature.
Floating and Fixed positions:
There is no restriction to display the icon
for a particular number of times. It is the users’ choice.
Change the icon’s position with easy to do pixels
Chat, Group Chat and Share:
The users can
choose between various options to stay in touch with the admin through just one
Users can chat, group chat or share the products or pages across their friends and families. Three of the features can be used at a time.
Add your WhatsApp number in the settings page and chat feature will be enabled on your website.
Group Chat feature:
Add the group id in the settings page by copying it from the “invite via link” of the ‘group info’ to enable group chat feature. Group admins can only make this setting.
Group Info –> Copy Group ID from the link –> Invite via Link –> Group Info –> WhatsApp Group
Paste it in the settings page.
can share a page with their friends and families. The receiver will be able to see the product name and URL of the page in the prefilled text on the settings page.
be hesitant to initiate a chat. A pre-filled message is a prompting text that
helps the customer initiate a chat. Admin can fix his as per his/her choice.
Retrieves the product name and page URL of the clicked page
Simple place holder set-up with the title of the product and URL
Hide the icon:
This feature enables the user to show or hide the whatsapp icon on any page of the wordpress website.
You can hide
or show the whatsapp icon on the basis of the post ID, Categories, post type, Device
The icon disappears after the business hours if it is pre-set.
short codes for setting up the whatsapp connectivity
Short codes simplify
the process of making the icon appear in line with the content.
Change the necessary style, number, group id, etc with the help of added attributes to the short codes
Call to action:
Set call to
actions on the multiple buttons on the site
Set Call to actions on all the 9 styles
The call to actions appear on the hovering of the mouse
The free WhatsApp plugin is a set of customer care, marketing and Google analytics
site’s numbers to get detailed reports of how the site is performing
An event gets
generated whenever there is a click, like or share
Type of action, URL, category are inclusive of the detailed report
analytics if installed on your site can get amazing reports with click to chat
free whatsapp plugin.
With every click or a like or a share, the
plugin generates an event
Get regular analysis reports of the site’s performance
List of Styles:
Style 1: The
whatsapp icon matches with the site’s theme. The user can add a custom call to
action on the bar that changes its color as per the theme installed on the
Style 2: A
WhatsApp icon covered by a green square! Size can also be set according to
Style 3: The
traditional WhatsApp icon and its size can be customized too
Style 4: A traditional
WhatsApp icon on a cylindrical bar whose colours can be changed according to
Style 5: Sport
a personal picture or an image as per your choice. On hovering on the icon, a
message box with a call to action will be displayed.
Style 6: A simple
plain text with a customizable call to action turns into a link when clicked on
it. When hovered, it shows an underline or change its colour
WhatsApp icon covered in a square or a circular border. The border radius can
be made big or small
Style 8: A call
to action on a button! Customize the call to action and its color as well.
Style 99: Set your own picture image or a GIF
Hope this article puts light on this amazing whatsapp chat plugin for wordpress. This has an extended proversion that has yet so many other features. Explore the free plugin and let us know what you opine about it!!
Holithemes have developed Click to Chat WhatsApp plugin for WordPress sites to get in touch with the customers. This plugin has to its credit 100000 + active installations on WordPress repository and is successfully marching towards its next milestone. This is a free plugin powering unlimited small and medium websites with customer connectivity.
The worthy free WhatsApp chat plugin has a pro version CLICK for extended utility and is quite affordable. Besides, CLICK has extended features that can boost sales once installed on a WordPress site.
Many users of click to chat have been asking me for the extended features of the pro plugin. I decided to list them today! Let us go through the extended features in the pro plugin.
Extended features of Click in comparison to Click to Chat:
Click to chat has WhatsApp chat and group chat features and the pro plugin has share features also. Users can share the product names and descriptions across their friends and families.
Click to Chat has 9 styles to display the WhatsApp icon and users can customize Style 99 of the 9 styles only. Users can customize all the 8 styles of Click.
Additionally, the users can display the plugin in the same position on both the mobiles and desktops where they have set it initially. However, you can set the icons on different positions on mobile and desktop if you use the pro plugin.
Click to Chat has Google analytics and Facebook analytics whereas Click has Google analytics Facebook analytics and Facebook pixel.
Extra Features in CLICK:
The site admins can display the WhatsApp icon after some time of entering the webpage(The amount of time is admins’ choice). This prevents the client from landing on WhatsApp without reading the content.
WooCommerce is an additional feature on click. Users can set an exclusive pre-filled text and can customize the WooCommerce display styles.
The product name can be displayed on a pre-filled message along with the URL of the page the user is clicking from.
Site Admins can hide the WhatsApp icon in specific time ranges and specific days as well when they go offline or beyond the work timings
Therefore, the free version of this Whatsapp plugin has been aiding thousands of websites in being active on the customer front and so does the CLICK. Hope everyone likes the plugins. The users can get an upgrade to a paid version if the free version seems useful. Please do write to us about your feedback for the products as your words help us improve our services.