Live Chat for ManyChat

Live Chat for ManyChat allows your users to start the conversation with your page admin using your Facebook bot.

When the user wants to start the chat session with the human team, this block acts as an interface between the bot manager and the user.

Live Chat Settings

Settings -> Live Chat

Live Chat Behavior: To manage the behavior of Live Chat, it provides two options.

-> Any Message starts a conversation : Live Chat will be started when the user’s incoming message doesn’t match with the keywords

-> Conversation should be opened explicitly: Live Chat can be started by an admin or by a special Action you can attach to any button.

Close all opened conversations: Allows you to mark all opened conversations as Done.

Sound Notifications: Enable or disable in-app sound alerts.