URL Structure

Since version 3.12

URL structure: This specifies the format of opening WhatsApp on desktop and mobile devices.

Navigate to ‘Click to Chat’ –> ‘Other Settings’ and select ‘URL Structure’.

Open links in: [For Desktop devices]

New Tab: When a user clicks on the WhatsApp button, the WhatsApp chat link page gets opened on a new tab on a desktop device.

Pop-up: When clicked on the WhatsApp button, the WhatsApp chat link page gets opened on a new window as a pop-up on a desktop device.

Same Tab: The WhatsApp chat link page gets opened on the same tab when clicked on the WhatsApp button on a desktop device.

Desktop: URL structure

wa.me: If wa.me(api.whatsapp) is selected, when a user clicks on the WhatsApp button, it navigates to wa.me:// page and asks to open the desktop WhatsApp App.

Web WhatsApp: If Web WhatsApp is selected, when a user clicks on the WhatsApp button, it navigates to the web.whatsApp.com page.


Mobile: URL structure

wa.me: If wa.me is selected, when a user clicks on the WhatsApp button, it navigates to the WhatsApp app through wa.me:// page.

WhatsApp://- The WhatsApp button navigates to the WhatsApp application using WhatsApp://send?phone=916123*** link.