URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat.
In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices.
Navigate to Click to Chat → General → URL Structure.
Open links in: [For Desktop devices]
New Tab
- When a user clicks on the WhatsApp button, the WhatsApp chat link page gets opened on a new tab on a desktop device.
Pop-up
- When clicked on the WhatsApp button, the WhatsApp chat link page gets opened on a new window as a pop-up on a desktop device.
Same Tab
- The WhatsApp chat link page gets opened on the same tab when clicked on the WhatsApp button on a desktop device.
Desktop: URL structure
wa.me
- If wa.me(api.whatsapp) is selected, when a user clicks on the WhatsApp button, it navigates to wa.me:// page and asks to open the desktop WhatsApp App.
Web WhatsApp
- If Web WhatsApp is selected, when a user clicks the WhatsApp button, it navigates to the web.whatsapp.com page.
Custom URL(PRO)
🔗 Included in the PRO plan — View Pricing
- With this PRO feature, we can add our own link as a WhatsApp chat link. When a user clicks the WhatsApp button, it navigates to the link added at Custom URL.
Mobile: URL structure
wa.me
- If wa.me is selected, when a user clicks on the WhatsApp button, it navigates to the WhatsApp app through wa.me:// page.
WhatsApp://
- Open the WhatsApp mobile app directly without browser support. (recommended)
Custom URL(PRO)
🔗 Included in the PRO plan — View Pricing
- With this PRO feature, we can add our own link as a WhatsApp chat link. When a user clicks the WhatsApp button, it navigates to the link added at Custom URL.
