16 thoughts on “FAQ”

    1. Hi,

      Thank you so much for the message. we already implemented this feature in pro plugin. planning to release pro plugin with in this month. April 2021

  1. Hi,
    Based on https://holithemes.com/plugins/click-to-chat/custom-element, may I ask can I add an element which is a floating button plus a pop-up window with a header title ? I would like to use this plugin to create the effect as the following Javascript:

    jQuery(document).ready(function(){ jQuery(‘#whatsappDiv’).floatingWhatsApp({ phone: ”, popupMessage: ‘Hello, how can we help you?’, message: “”, showPopup: true, showOnIE: false, headerTitle: ‘Welcome!’, //headerColor: ‘crimson’, //backgroundColor: ‘crimson’, buttonImage: ‘

    ‘, //Button Image

  2. Hello, do you plan on adding availability based on working hours to the plugin.

    Thanks a lot for your hard work.

  3. Hello,

    when you are on Android and use Firefox browser it won’t open WhatsApp but say that you don’t have the app installed. Do you know how to fix this?


    1. Hi,

      Some Browsers are not opening the App links. Plugins tries to open WhatsApp app in Mobile based on WhatsApp Click to Chat API. But some browsers not supporting. Its Market usage is approx 4%.

      We are trying to find a solution for this. so that website vistors can to chat.

  4. hi, i’m using this plugin for my website connected to mobile app.
    my problem is The chat button works properly from android, but from ios the url can not direct to the chat window. i try to open from three different ios device but the result is the same..
    how to fix this? thank you.

    1. Hi,
      Some browsers do not open the app links from App.
      E.g. In Firefox, there is a setting to open the app links in the browser or app.

      Thank you

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