Time delay, Scroll

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The Click to Chat plugin Provides flexible display settings that allow you to control when the WhatsApp icon/button appears on your website. These settings are especially useful for improving user experience and engagement.

To configure these settings, go to the Click to Chat —> Display Settings – Time, Scroll Delay

Time Delay

  • The WhatsApp icon/button will appear after the specified number of seconds.
  • Example: If the time delay is set to 10, the icon will be displayed 10 seconds after the page loads.

Scroll Delay Percentage

  • The WhatsApp icon/button will appear once the user scrolls down a specific percentage of the page.
  • Example: If the scroll value is set to 50, the icon will be displayed after the user scrolls 50% of the page .

Combined Display Behavior

When both the Time Delay and Scroll Percentage settings are enabled, the WhatsApp icon/button will be displayed based on whichever condition is met first, ensuring flexibility in how and when the icon appears.

  • Example:
    • If the Time Delay is set to 10 seconds and the Scroll Percentage is set to 50%, the WhatsApp icon will appear after either of the following happens first:
      • The user has been on the page for 10 seconds
      • The user has scrolled 50% down the page