New feature: since v3.9
Greetings ease the process of customer interaction. This feature serves multi-purposes, like showcasing a concise message with the WhatsApp button, which briefs its purpose to a website visitor.
Currently, the ‘Click to Chat’ plugin has 2 greeting templates, and ‘Click to Chat PRO’ adds a greeting form template and Multi Agent
Greetings settings are available at Click to Chat—> Greetings.
Greetings-1: Customizable Design: This feature is fully customizable. A plugin user has the control to customize all of its fields, including the WhatsApp Call to Action button. Greetings 1 comes with a message box and a WhatsApp button. This helps in enhancing the customer’s understanding of the website and its products.
Greetings-1 – Customizable Design
Greetings-2 – Content Specific: So as the name suggests, this greetings dialog focuses more on the content. To represent the bulk amount of information, Greetings 2 content specific is used.
Greetings-2 – Content Specific
Greeting PRO Features ( form, actions )
Since v1.5
Greetings 3: Form: [PRO] This feature is available in the Click to Chat PRO version. With this feature, we can collect the necessary user data through form fields. Further, the collected data is sent to email and webhook addresses present in Greetings form.
Greetings Dialog – greetings Form
Greeting 4: Multi Agent: [PRO] – This feature is available on Click to Chat PRO Version. We can create Multiple Agents with different time ranges for every agent.
Greetings Dialog- Multi Agent
Actions (PRO Feature): ‘Actions’ is the PRO feature available in all the Greeting dialogs. ‘Actions’ don’t come with the free version of Click to Chat.
Time Action: The Greetings dialog appears on the web pages after completion of the specified time in time action. The value of time action is the time in seconds.
Scroll Action: The greetings dialog appears after scrolling down the webpage to the value given in the scroll action.