Click to Chat introduced Live preview of changes to settings in the admin panel But for all the settings, live preview is not available. settings that are specific to mobile, Click preivew is not available if the WhatsApp number is not added or if the navigation URL is set to open in same page No …
Admin Live Preview: Since 3.30 Activate Admi Live Preview From the ‘Click to Chat’ settings page, the first settings are before the ‘WhatsApp number’ field. Click on the ‘Activate Live Preview’ button, and after the page is reloaded, we can view the live preview of changes at the bottom right corner of the screen. Save …
Enable the Notification Badge to grab the user’s attention. Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge check “Add Notification Badge” to enable it. Notification Count: Number to display at the notification badge. Badge Background Color: Color of the notification badge. Text Color: Color of the number, text inside the notification badge. …
When a user clicks the WhatsApp button, it navigates to the link added at the custom URL. For Desktop and Mobile Devices, we can add separate Custom URLs. Navigate to ‘Click to Chat’ – scroll down to URL Structure. This feature is available in PRO Version Custom URL for Desktop: When the user clicks on the WhatsApp icon …
Open: Greetings dialog appears by default. Whenever a user closes the greetings dialog on any page in the website, the greetings dialog automatically gets hidden on all the pages of the website. Greetings re-appear only after the user clicks on WhatsApp.Here, User Action is the key. If a user closes the greeting dialog, then it is …
By default, the plugin sends the webhooks data in the String (stringify the JSON object) format. If the integration application requires to exchange the data in JSON format, in such cases, select the webhook data format as “JSON”. https://www.w3schools.com/js/js_json_stringify.asp Navigate to ‘Click to Chat’ —> ’Other Settings’- Advanced Settings – Webhook data format Webhooks are …
If the WhatsApp icon is not displaying as expected, it might be a conflict issue with other plugins or themes. In those cases, changing the chat loading hook might resolve the conflicts. Navigate to ‘Click to Chat’ —> ’Other Settings’ – ‘Debug, Troubleshoot’ – ‘chat load hook’. By default, the Chat load hook is set …
we can use symbols by copying their corresponding code and adding the code to the Text editor or we can directly copy the image and paste it into the text editor. Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle 🔴 …
By default, the plugin captures all the clicks done on the page/on the tab. If we don’t want to track multiple clicks on the same page, set the track to ‘One click per session’. Navigate to Click to Chat–> Other settings–>Analytics All Clicks: The plugin captures every click performed. One click per session: Session refers …
PRO Feature To use different greetings templates for each page/post, enable page-level Greetings settings and update the post, and refresh the page. Edit any post —> Settings —> Click to Chat —> Greetings settings —> Enable page-level Greetings settings After enabling Greetings settings, the Greetings template and text editors appear. Greetings Template: Default: “Default” specifies, …