Enable the Notification Badge to grab the user’s attention. Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge check “Add Notification Badge” to enable it. Notification Count: Number to display at the notification badge. Badge Background Color: Color of the notification badge. Text Color: Color of the number, text inside the notification badge. …
When a user clicks the WhatsApp button, it navigates to the link added at the custom URL. For Desktop and Mobile Devices, we can add separate Custom URLs. Navigate to ‘Click to Chat’ – scroll down to URL Structure. This feature is available in PRO Version Custom URL for Desktop: When the user clicks on the WhatsApp icon …
Open: Greetings dialog appears by default. Whenever a user closes the greetings dialog on any page in the website, the greetings dialog automatically gets hidden on all the pages of the website. Greetings re-appear only after the user clicks on WhatsApp.Here, User Action is the key. If a user closes the greeting dialog, then it is …
By default, the plugin sends the webhooks data in the String (stringify the JSON object) format. If the integration application requires to exchange the data in JSON format, in such cases, select the webhook data format as “JSON”. https://www.w3schools.com/js/js_json_stringify.asp Navigate to ‘Click to Chat’ —> ’Other Settings’- Advanced Settings – Webhook data format Webhooks are …
This feature was released with Version 3.21. If the WhatsApp icon is not displaying as expected, it might be a conflict issue with other plugins or themes. In those cases, changing the chat loading hook might resolve the conflicts. Navigate to ‘Click to Chat’ —> ’Other Settings’ – ‘Debug, Troubleshoot’ – ‘Advanced settings (Developers)’ – …
we can use symbols by copying their corresponding code and adding the code to the Text editor or we can directly copy the image and paste it into the text editor. Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle 🔴 …
By default, the plugin captures all the clicks done on the page/on the tab. If we don’t want to track multiple clicks on the same page, set the track to ‘One click per session’. Navigate to Click to Chat–> Other settings–>Analytics All Clicks: The plugin captures every click performed. One click per session: Session refers …
PRO Feature To use different greetings templates for each page/post, enable page-level Greetings settings and update the post, and refresh the page. Edit any post —> Settings —> Click to Chat —> Greetings settings —> Enable page-level Greetings settings After enabling Greetings settings, the Greetings template and text editors appear. Greetings Template: Default: “Default” specifies, …
For any feature suggestions, please contact us These features are there on our to-do list. but please understand that there is no guarantee on the timeline. Click to Chat Front end demo View More Animations Open Greetings based by clicking on any element by adding a class name (done – Greetings Actions ) PRO: Next …
PRO Feature Use Actions to display the Greetings Template at a particular time or scrolling to a certain part of the webpage or clicking on an element or when an element reaches the viewport. Click Add ‘ctc_greetings’ class name to any element. When the user clicks on that element, the greetings dialog appears. To add …
Greetings Actions – Time, Scroll, Click, Viewport Read More »