Multiple Agents, One Widget

Let your customers choose who to chat with – Sales, Support, Billing, or any team member – all within one unified widget.

Choose Your Team
👨 Sales Team
🛠️ Support Team
💰 Billing Team
Agent Schedules
9AM – 5PM
5PM – 1AM
1AM – 9AM
24/7 Coverage

Flexible Agent Schedules

Define custom availability for each agent. Cover multiple shifts effortlessly – your team stays active 24/7.

Offline Behavior Control

Choose what happens when an agent is offline:

  1. 1
    Hide the agent

    Remove offline agents from the list

  2. 2
    Show next availability

    Display when they’ll be back online

  3. 3
    Disable chat button

    Keep agent visible but prevent interaction

Keep user experience simple and clear with flexible offline handling.

🔒 Hide Offline Agents
⏰ Back in 3 hours
🚫 Disable Chat Button
John Smith
Sales Manager
“Hi! Ready to boost your sales?”

Personalized Agent Profiles

Humanize your chat experience. Customize each agent’s name, photo, short description, and pre-filled greeting messages.

Multilingual & Localization Ready

Deliver localized support worldwide. Translate every agent’s name, message, and description with WPML or Polylang.

Équipe de Vente

See the Difference: Default Widget vs Multi Agent

Start WhatsApp Chat

Before: Simple one-click chat – everyone goes to the same contact.

🚀 Choose Your Team
👨 Sales Team
🛠️ Support Team
💰 Billing Team

Now: Smart selection – visitors connect with the right department instantly.

Set Up Multi Agent in Minutes

1

Add Agents

✨ Quick Setup

2

Schedule

⏰ Smart Timing

3

Configure

🔄 Enable/Disable

4

Customize

🎨 Beautiful Interface

5

Publish Now

🤝Agent Added

Built for Every Team Type

Global Support Teams

Time zone coverage with custom agent schedules. Perfect for international businesses with distributed teams.

Role-Based Communication

Let users choose who they talk to. Direct inquiries to the right department from the start.

Multilingual Teams

Display agents based on site language. Provide native language support effortlessly.

After-Hours Support

Hide offline agents or queue chats, showing the team’s next availability time for smoother interactions.

Smart Trigger Actions

Trigger greeting dialogs smartly – by time, scroll, click, or viewport – for better engagement.

View Pricing

Time-Based Trigger

Automatically display the greeting after a specified time delay. Perfect for giving users time to explore before offering assistance.

• Customizable delay (1-60 seconds)
• One-time or recurring display
• User session awareness
5s delay

Scroll Trigger

Trigger the greeting when users scroll a certain percentage of the page. Ideal for engaging users who show interest by scrolling.

• Percentage-based activation
• Scroll direction awareness
• Mobile-optimized detection
50% scrolled

Click Trigger

Launch the greeting when users click specific elements like buttons, links, or images. Perfect for contextual help and targeted assistance.

• Multiple element targeting
• CSS selector support
• Event delegation handling
Click Me

Viewport Trigger

Display the greeting when specific content enters the user’s viewport. Great for section-specific assistance and progressive disclosure.

• Intersection Observer API
• Threshold customization
• Multiple viewport zones
In view

📐 Size Settings

Greeting Dialog

Small

Compact welcome messages

Greeting Dialog

Medium

Standard greeting dialogs

Greeting Dialog

Large

Detailed onboarding flows

💬 Dialog Placement

Choose how your greeting forms appear to users. Position them strategically for maximum engagement and user experience.

Corner Placement

Positioned next to chat button in bottom corner

Greeting
Form here

Modal Overlay

Centered modal-style overlay

Multi Agent in Action

See how Multi Agent adapts to different brand styles with customizable colors and agent configurations.

Multi Agent Blue Theme
Multi Agent Purple Theme
Multi Agent Green Theme

Got Questions About Multi Agent?

What happens when an agent is offline?
You can choose to hide offline agents, disable/show with next availability time.
Can I add unlimited agents?
Yes, we can add as many agents as needed. There’s no limit on the number of agents we can configure.
Can I customize agent schedules and working hours?
Yes, we can set custom working hours for each agent, including different time sets, days of the week, breaks, and availability periods. Each agent can have their own unique schedule.
Can I translate each agent’s profile separately?
Yes, with WPML or Polylang integration, we can localize each agent’s name, description, and messages.
Is Multi Agent available in the free version?
Multi Agent is a premium feature available only in Click to Chat Pro.

Explore Other Greeting Types

Choose from our complete collection of greeting widgets, each designed for specific use cases and business needs.

Customizable greeting design interface with color picker, font options, and layout customization tools

Customizable Design

Create stunning, personalized greeting dialogs. From colors to placement, make every interaction uniquely.

View Customizable Design
Content-specific greeting widget showing dynamic messages that adapt to page content and user behavior

Content-Specific Greetings

Create dynamic greetings that respond to what users are exploring with intelligent content-aware messaging.

View Content-Specific
Greeting form widget with input fields for name, email, and message collection before WhatsApp chat

Greetings Form

Capture visitor information directly through interactive greeting forms with built-in lead capture and validation.

View Greetings Form

🚀 Start Greeting Your Customers Today

Join thousands of businesses already using greeting widgets to boost conversions and engage visitors.