At HoliThemes Click to Chat, we added a contact form on the support page to collect user details before contacting us. This feature streamlines communication but also provides essential information upfront, enhancing both the user experience and our ability to offer timely support. Key Features of the Contact Form Integration: Step-by-Step Guide to Configure the […]
How we designed the Contact form on the Support Page Read More »
🔗 Included in the PRO plan — View Pricing We can create Multiple Agents with different time ranges for every Agent. Navigate to Click to Chat—>Greetings To add Greetings Dialog Open the Dropdown and select “Multi Agent.” To add an agent, click “Add Agent” button and enter the agent details. WhatsApp Number: This number is assigned to
URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
User consent plays a key role in building trust and ensuring compliance. By enabling the opt-in feature, we allow website visitors to accept consent before initiating a WhatsApp conversation. This feature is fully supported across all Greetings Templates. How to Enable Opt-in 💡 Once opt-in is enabled, users must provide their consent before navigating to
Firefox web browser won’t open native applications like WhatsApp by default. This is due to the Firefox being set to OFF to open links in native apps (such as WhatsApp, Twitter, Instagram, etc.) In order to open the native apps automatically, go to settings and turn ON “Open links in Apps” on your Mobile settings.
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Click to Chat facilitates the users to delete the plugin settings while uninstalling/deleting the plugin. This is achieved by checking the option “Delete this plugin settings when uninstalls.”. Whenever we re-install the plugin, previously assigned values to the plugin will be deleted if we check this option. If this option is unchecked, whenever we uninstall
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The z-index value specifies the stack order of HTML elements. Elements with a higher z-index will be placed on top of elements with a lower z-index. To modify the z-index value for the WhatsApp icon, navigate to Click to Chat -> other settings At advanced settings, we can modify the z-index value. The default z-index
How to Modify the z-index value in Click to Chat Settings Read More »
The Click to Chat Pro plugin is an add-on to the Click to Chat main plugin. To run the PRO version, the Click to Chat main plugin must be activated. 3. Click on Upload Plugin. 4. Drag and drop/select the downloaded zip file from the Holithemes website and click on Install Now. 5. Click on
How to install the Click to Chat PRO plugin and Activate the license key Read More »
To add a WhatsApp icon/button for every product present on the shop page and also to the related products on the product page. Navigate to ”Click to Chat” -> ”WooCommerce” – “Add WhatsApp – SHOP PAGE and select ”Add WhatsApp” (At products – Archive, Shop page) After enabling it, the WhatsApp button appears on every shop page
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Click to Chat display settings for WooCommerce pages are available only if WooCommerce is Active on your Website. WooCommerce pages have special display settings. Show/Hide on all single product pages, Shop/Archive pages, Cart, Checkout, Thank you/Order received page and account page. Click to Chat also provides the facility to change settings for individual pages with
Display settings for WooCommerce pages Read More »