Prefilled Messages

Guide conversations, save user time, and boost engagement with predefined chat messages.

Why Use Pre-filled Messages?

The Pre-filled message is a text that appears automatically in the WhatsApp chat window when the page visitor clicks on the WhatsApp button/image.

Save Time

Eliminate repetitive typing for your customers. They can start conversations instantly with relevant context already filled in.

Guide Conversations

Direct customer inquiries with structured messages, ensuring you receive the information you need from the start.

Boost Engagement

Lower the barrier to communication. Pre-filled messages make it easier for visitors to reach out, increasing conversion rates.

Context-Aware

Automatically include page-specific details like product names, URLs, and titles for personalized interactions.

Dynamic Variables: Auto-Populated for Impact

Admins set it once. Users click, and the message auto-fills with real-time page data, instantly redirecting them to WhatsApp with a tailored chat.

{site}

Name of the website.
[e.g. HoliThemes]

{title}

The current page title.
[e.g. Ruby shades Necklace]

{url}

The current page link (without query parameters).
[e.g. https://example.com/ruby-shades-necklace]

[url]

Replaces with full URL including the query parameters.
[e.g. https://example.com/ruby-shades-necklace/path?carat=24&diamond=true]

Example in Action

See how dynamic variables create personalized and effective messages.

Admin Input:

Hello {site}! Like to know more information about the {url}

User’s WhatsApp Chat Window (Text):

Hello HoliThemes! Like to know more information about the https://holithemes.com/plugins/click-to-chat/

Variables will be replaced based on the page where the user clicks on WhatsApp Icon/Button.

Visual Example:

WhatsApp chat window showing prefilled message example with dynamic variables replaced

WooCommerce Specific Variables

Enhance your e-commerce support with product and order specific details.

{title}

The Title Of The Product.

{url}

The URL Of The Product Page.

{product}

The Product Name.

{price}

The Discounted Price Of The Product –
eg: 19

{{price}}

Price with symbol, decimal & thousand separator- eg: $19.99

{regular price}

The Product Original Price.

{sku}

The Stock Keeping Unit (SKU) Of The Product.

{site}

The Site Name.

WooCommerce: Example in Action

See dynamic variables auto-insert live WooCommerce data (product price, name, etc.) for truly personalized messages.

Admin Input:

Hello {site}! Like to know more about the {product}. Is that still available for the {price}?

User’s WhatsApp Chat Window (Text):

Hello HoliThemes! Like to know more about the Men’s Polo T-Shirt. Is that still available for the 19.99?

Variables will be replaced based on the page where the user clicks on WhatsApp Icon/Button.

Visual Example:

WhatsApp chat window showing prefilled message example with dynamic WooCommerce variables replaced

Form Data Integration

Add form data to prefilled messages and send directly to WhatsApp.

Example Form Data:

Example form with fields for name, email, and message that can be sent to WhatsApp

Visual Example:

WhatsApp chat mockup showing form data automatically populated in the message field

if we check “Add to Prefilled Message” check box in the Form data admin settings it will automatically populate and send to WhatsApp. – More About Greeting Form

🚀 Ready to Boost Your Conversions?

Start using smart prefilled messages today and watch your customer engagement soar!