Business Hours
Never Miss a Lead — Even Outside Business Hours
Automatically manage your WhatsApp availability, show smart offline messages, and protect your brand from missed conversations.
Included in Click to Chat Pro
Set Smart Availability in Minutes
Define exactly when your WhatsApp chat is active. Show online, offline, or custom messages based on your schedule.
Interactive Demo
PRO Settings: Business Hours – Offline/Online
Change Number when offline, leave blank to not change WhatsApp number when offline
Change Call to Action when offline, leave blank to not change call to action when offline
Smart Automation That Works For You
A seamless four-step process that ensures your customers always know your availability status.
Auto Status Switching
Your widget stays in sync with the working hours, reflecting current availability.
Custom Offline Messages
Set clear expectations with custom messages when you’re unavailable.
Automatic Reappearance
The widget becomes available again when your business hours resume.
Clean User Experience
Reduce confusion and missed messages with a clear availability flow.
Explore Features
Everything you need for smart conversation management and brand professionalism.
Business Hours Automation
Automatically sets widget visibility based on your defined schedule.
Multiple Time Slots
Configure different availability windows for morning, afternoon, and evening.
Smart State Switching
Seamless transitions between online and offline modes with smooth animations.
Offline Number Assignment
Display alternative contact numbers when your main line is unavailable.
Custom Offline CTA
Personalized call-to-action messages for when you’re not available.
Complete Widget Hide
Option to completely hide the chat widget during off-hours.
Real-time Sync
Instant synchronization ensures widget always reflects current availability.
Brand Professionalism
Maintain consistent, professional image with smart availability handling.
Control What Visitors See When You’re Offline
Choose how your widget behaves when you’re outside business hours – maintain professionalism even when unavailable.
Dynamic Status Messaging
Automatically change greeting messages based on availability.
Smart Status Indicator
When you enable Business Hours, the status dot in your Greetings Dialog automatically changes color based on your availability:
Online (Green)
Displayed during your configured business hours. Shows customers you’re available to respond.
Offline (Red/Gray)
Automatically shown outside business hours. Sets clear expectations for response times.
Key Benefits
Fully Customizable Status Colors
The online and offline status indicator colors are completely customizable. Choose any color that matches your brand. The status automatically updates based on your business hours schedule.
What Happens Without Business Hours?
Without Scheduling
- Visitors message when no one is available
- Users may feel unresponsive
- Leads go cold
With Business Hours
- Visitors see correct availability
- Expectations are clear
- Brand looks professional
“This isn’t just availability management – this is smart conversation management that protects your brand image, reduces confusion, and maintains consistent professionalism.”
- Prevent missed leads
- Maintain consistent brand presence
- Control your customer experience