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Caching helps speed up our website by storing static versions of our pages, but this can also prevent recent updates from showing immediately.

If changes made in the Click to Chat plugin are not appearing on your site, the issue is usually caused by website caching. Clearing the cache typically resolves the problem.

Types of caching that might interfere:

  1. WordPress caching plugins – They store HTML versions of Website pages and sometimes minify/merge JavaScript or CSS files.
  2. CDNs (Content Delivery Networks) – These store and serve files across a network of servers worldwide.
  3. Server-level caching – Some hosting providers (like SiteGround, Kinsta, GoDaddy, WP Engine) have built-in caching systems.
  4. Browser caching – our browser might keep old versions of scripts and stylesheets.

How to Fix It

1. Clear Cache from our WordPress Caching Plugin

If we’re using caching plugins like WP Rocket, LiteSpeed Cache, WP Super Cache, W3 Total Cache, WP Fastest Cache, Autoptimize, or Hummingbird, we should go to their plugin settings in our WordPress dashboard and manually purge or clear the cache.

In most plugins, this option is also available directly from the admin header menu for quick access.

Clear Cache in WP Rocket

  1. Go to Settings → WP Rocket in your WordPress dashboard.
  2. Click “Clear Cache” at the top of the page to remove all cached files.

Clear Cache in LiteSpeed Cache

  1. Navigate to LiteSpeed Cache → Toolbox in your WordPress dashboard.
  2. Under the Purge tab, click “Purge All” to clear all cache from your site.

Clear Cache in WP Fastest Cache

  1. Go to WP Fastest Cache → Delete Cache in your WordPress dashboard.
  2. Click “Delete Cache” to clear the static cache.
  3. For a full cleanup, click “Delete Cache and Minified CSS/JS”.

Clear Cache in W3 Total Cache

  1. In your WordPress dashboard, go to Performance → Dashboard.
  2. Click “Empty All Caches” at the top of the page.

This clears page cache, object cache, database cache, and minified files generated by W3 Total Cache.

Clear Cache in Autoptimize

  1. Go to Settings → Autoptimize in your WordPress dashboard.
  2. Click the “Delete Cache” button at the top of the page.

While testing Click to Chat plugin changes, you may also temporarily disable JavaScript aggregation or CSS optimization if they are enabled.

2. Clear CDN or Hosting Cache

If we’re using a CDN (like Cloudflare, Bunny.net, StackPath) or our host provides server-side caching (like Kinsta, SiteGround, Bluehost, Hostinger, GoDaddy etc.), go to the provider’s control panel and purge the cache.

Examples:

  • Hostinger → hPanel > Websites > Manage > Performance > Click Clear Cache
  • GoDaddy → Hosting Dashboard > Settings > Click Flush Cache
  • Cloudflare → Caching > Click Purge Everything
  • SiteGround → Site Tools > Speed > Caching
  • Kinsta → MyKinsta > Tools > Click Clear Cache

After clearing the CDN or server cache, check if the Click to Chat changes appear on your site.

3. Clear Browser Cache or Use Incognito Mode

our local browser may be holding onto cached files. Try these steps:

  • Use Incognito / Private mode to test changes.
  • Or perform a hard refresh:

Windows: Ctrl + F5

Mac: Cmd + Shift + R

4. Temporarily Disable Caching Plugins (If Needed)

If clearing the cache doesn’t work, temporarily deactivate all caching or optimization plugins and re-check the site.

If the changes appear after deactivating caching, then the issue is related to the caching layer.

Still Not Seeing Changes?

Check these troubleshooting tips:

  • Are the changes saved properly in the plugin settings?
  • Are there any JavaScript errors in the browser console?
  • Are optimization tools like Cloudflare Rocket Loader or SG Optimizer modifying scripts?
  • Is there another caching layer from your hosting provider?

If you’re still facing issues, please contact us