Enable the Notification Badge to grab the user’s attention.
Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge
check “Add Notification Badge” to enable it.
Notification Count: Number to display at the notification badge.
Badge Background Color: Color of the notification badge.
Text Color: Color of the number, text inside the notification badge.
Add Border Color: Border color which is around the notification badge. To get a curve shape, add the website’s background color to the notification badge border.
Badge Time Delay: Display the notification badge after given number of seconds
Note: Notification badge will displays until user click the WhatsApp icon to chat or displays greetings dialog.
If greetings dialog is enabled, set the greetings dialog initial stage is set to “close”.
For testing purpose, check the webpage in browser incognito mode. (i.e. visit website as a new user)