Faster responses through balanced distribution
Automatically distribute conversations to balance workload, reduce response time and increase conversions.
Included in Click to Chat Pro
Random: Each visitor is connected to a randomly selected Number
Sequential: Visitors are distributed in order, one by one
How Random Number Distribution Works
Designed for teams handling high WhatsApp volume
Pure Random
Evenly distribute chats across all team members to prevent overload and missed inquiries
Sequential Assignment
Rotate chats in order to ensure fair workload and predictable handling
Benefits of Random Number Distribution
Streamline your support process and ensure user inquiries are distributed efficiently
Balanced Workload
No single chat gets overwhelmed. Reduce missed chats and internal load.
Faster Response Times
Instant routing means visitors get replies quicker. Speed wins customers
Higher Conversion Rates
More answered chats = more conversations = more closed deals
Popular Use Cases
- Customer Support Teams: Handle large inquiry volumes without delays
- Sales Teams: Distribute incoming leads evenly so no opportunity is missed
- Multi-Department Setup: Improve internal coordination and response quality
See How Chats Are Distributed in Real Time
Simulate real traffic and see how your team can handle more conversations effortlessly
WhatsApp Widget Simulator
Click the WhatsApp button to simulate a visitor interaction
Front-end widget: clicking the button will redirect to the selected WhatsApp number.
WhatsApp Numbers
Add WhatsApp numbers to test the distribution
Random selection from all numbers
FAQ & Troubleshooting
Common questions and solutions for Random Number Distribution
Frequently Asked Questions
Add as many WhatsApp numbers as your team requires, no limits in the Pro version.
Yes, works with both regular WhatsApp and WhatsApp Business numbers.
Remove numbers from the list temporarily, then re-add when needed.
Choose the Right Routing Strategy for Your Business
Random Distribution → Best for teams handling similar roles
Multi-Agent → Best for routing by department (Sales, Support, Billing)
Random Number
Customer connected to a random number
Multi-Agent
Customer picks the department and connects to the right agent