Random Number Distribution
Distribute WhatsApp chats across your team with intelligent random and sequential assignment methods. Balance workload and improve response times.
Random: Each visitor is connected to a randomly selected agent
Sequential: Visitors are distributed in order, one by one
How Random Number Distribution Works
Intelligent chat distribution for balanced team workload
Pure Random
Each chat is assigned to a completely random number from your list
Sequential Assignment
Chats are distributed in order, cycling through your team systematically
Random Number Distribution – PRO Feature
- Pure Random & Sequential: Both distribution methods available exclusively in PRO version
- Multiple WhatsApp Numbers: Add unlimited numbers for team distribution
- Advanced Analytics: Track distribution patterns and team performance
Benefits of Random Number Distribution
Streamline your support process and ensure user inquiries are distributed efficiently
Even Chat Distribution
Distributes chats across multiple numbers to avoid overloading any single number
Faster Response Times
Helps manage chats efficiently by spreading the load, leading to quicker replies
Improved User Experience
Connects users to available support smoothly, ensuring timely support and reducing wait times
Popular Use Cases
- Customer Support: Distribute support requests evenly across your team members
- Sales Teams: Route sales inquiries to different agents for balanced lead distribution
- Multi-Department: Assign chats to different departments based on availability
Real-world Examples
See how different businesses use Random Number Distribution effectively
Customer Support Team
E-commerce store with 5 support agents using Sequential mode for balanced workload
Sales Team Distribution
Real estate agency with 3 sales agents using Pure Random for lead distribution
Multi-Department Setup
Tech company with Sales, Support, and Billing departments using Sequential rotation
Interactive Demo
Try the random number distribution feature and see how it works in real-time
WhatsApp Widget Simulator
Click the WhatsApp button to simulate a visitor interaction
Front-end widget: clicking the button will redirect to the selected WhatsApp number.
WhatsApp Numbers
Add WhatsApp numbers to test the distribution
Random selection from all numbers
FAQ & Troubleshooting
Common questions and solutions for Random Number Distribution
Frequently Asked Questions
No limit in PRO version. Add as many WhatsApp numbers as your team requires.
Yes, works with both regular WhatsApp and WhatsApp Business numbers.
Remove numbers from the list temporarily, then re-add when needed.
Choose Your Distribution Approach
Select the method that best fits your team’s needs – from simple number distribution to detailed agent profiles
Random Number
Customer connected to a random number
Multi-Agent
Customer picks the department and connects to the right agent