Google Analytics for Click to Chat Plugin

If Google Analytics is installed on your website, when the user clicks on any style it will create an event in Google Analytics.

Click to Chat plugin won’t install the Google Analytics. it will create Event, when user clicks on any style.

Install Google Analytics using Google Tag Manager

Google Analytics

To Enable this feature, check ‘Google Analytics’ option.

By default it will create an event with the parameters,

  • Category Name: Click to Chat for WhatsApp
  • Action Name: Click
  • Label Name: {{url}}

    {{url}} is a placeholder, will be replaced with the current page URL where the action took place.

To change the Event values

Navigate to “Click to Chat” -> “Customize Style

At ‘Google Analytics‘ Section, we can change the Category, Action, Label

Google Analytics

Can view the events in Google Analytics Dashboard

View the real time events at “Real Time” -> “Event”

View the events at “BEHAVIOUR” -> “Events” -> “Overview”

Instead of enabling this option, can use Google Tag Manager to create event

Facebook Analytics for Click-to-Chat