Analytics

Analytics

Analytics is one the key factor in running a business. Navigate to Click to Chat–> Other settings–>Analytics We can track the Click to Chat – Click Events in multiple ways. Google Analytics Google Ads Conversion Facebook Pixel Google Tag Manager Webhooks Class Name: Click to Chat Elements have a class name – ctc-analytics, or the […]

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Setting up Meta Pixel Event Tracking with ‘Click to Chat’

Click to Chat tracks user interactions, like clicks on the WhatsApp icon/button, using Meta Pixel. The plugin will not install Meta Pixel itself. Instead, it will send events based on your existing configuration and the plugin’s settings. You can customize these events through the plugin’s settings to ensure they track user interactions as desired. Steps

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Facebook-Analytics

Facebook Analytics helps us to know how people interact with your website by creating events. Creates an event in Facebook analytics when the user clicks on the WhatsApp button/image This feature is deprecated since version 2.4 In favor of Facebook Pixel since v2.8 The plugin does not install Facebook Analytics – Before Enable this feature

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Event Tracking for WhatsApp Button with Click to Chat Plugin in Google Analytics

When users click on the WhatsApp button, an event is sent to Google Analytics. The plugin itself does not install Google Analytics but works with your existing setup to track events based on the plugin’s settings. We can customize these events through the plugin’s settings to ensure they track user interactions as desired. Event Configuration:

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