We can control where the chat widget appear under Click to Chat → Display → Pages. Below are the different methods we can use to hide the widget on specific pages, posts, or categories.
Global Display Settings
Navigate to: Click to Chat → Display → Pages → Global Display (select “Show”
By default, the styles will appear on all pages—unless we change this in the override settings.
Hide on Selected Pages (Using Post IDs)
To hide styles on specific posts or pages:
- Set Global Display to Show.
- Leave all page-type options set to Global so they follow Show.
- Under Page/Category Lists, locate Hide on this pages (by ID).
- Add the IDs of the posts or pages where we want to hide the styles.
- Multiple IDs can be added, separated by commas (e.g.,
1, 10, 25). – How to Find Post ID
Example:
Hide styles on posts where post IDs are 1 and 10.
Need more detailed steps on showing the widget based on Post ID? Check out this Documentation
Hide on the Home Page
To hide styles only on the home page:
- Set Global Display to “Show”.
- Under Overwrite the Global settings → Home Page, select “Hide”.
This ensures styles appear everywhere except the home.
Hide Based on Category
To hide styles for posts in certain categories:
- Set Global Display to “Show”.
- Under Page/Category Lists, enter the category names in Hide on this Category posts (by name).
- Separate multiple category names with commas (e.g.,
docs, blog).
Example:
Hide styles for all posts under categories: docs, blog.
Hide on Cart and Checkout Pages
To hide styles on WooCommerce’s Cart and Checkout pages:
- Identify the post IDs of those pages.
- Add those post IDs to the “ID’s list to hide” field in override settings.