Features

Add Custom CSS Code for Click to Chat plugin

The Click to Chat plugin offers full customization through its settings panel, allowing users to adjust the button’s color, size, padding, hover effects, position, and text. This ensures seamless integration with your website’s design, providing flexible configurations to match your branding. Advanced Customization with CSS If the default settings don’t fully meet the website design […]

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Notification Badge

Display a Notification Badge to highlight new activity and attract user attention. This feature displays a small badge with a count near the chat icon, prompting quicker interaction. Navigate to β€˜Click to Chat’ β€”> β€˜Other Settings’ – Notification Badge Check β€œAdd Notification Badge” to enable it. Notification Count: Number to display at the notification badge.

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Symbols

To enhance visual communication, we can add symbols to our content using their corresponding HTML codes or by directly inserting images. Below are two simple methods to insert symbols into our content Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟒 Large green circle 🟢 πŸ”΄ Large red circle

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opt-in

User consent plays a key role in building trust and ensuring compliance. By enabling the opt-in feature, we allow website visitors to accept consent before initiating a WhatsApp conversation. This feature is fully supported across all Greetings Templates. How to Enable Opt-in πŸ’‘ Once opt-in is enabled, users must provide their consent before navigating to

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Display based on Website Visitor Login Status

Displays a WhatsApp button/icon based on website visitor login status. πŸ”— Included in the PRO plan β€” View Pricing The website visitor’s Status can be any one of the following: Navigate to Click to Chat -> Scroll down to Display Settings. At the end of display settings, Display based on User Login Status is situated. 1. All

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Business Hours – Online/Offline

Utilize the Business Hours feature to display the WhatsApp widget during work hours and switch to offline mode outside those hours. This keeps availability clear and reduces unnecessary interactions during non-working times. πŸ”— Included in the PRO plan β€” View Pricing Navigate to: “Click to Chat” and Scroll to “Business Hours – Offline/Online“ Here, we can: Set

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Time delay, Scroll

The Click to Chat plugin Provides flexible display settings that allow you to control when the WhatsApp icon/button appears on your website. These settings are especially useful for improving user experience and engagement. πŸ”— Included in the PRO plan β€” View Pricing To configure these settings, go to the Click to Chat – Display Settings – Time,

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Random Number

When a user clicks the chat widget, the Click to Chat plugin’s Random Number feature instantly connects them with a randomly chosen WhatsApp number from your preset list (added at the admin settings). This helps distribute support requests evenly among your team. This ensures an even distribution of incoming messages among your support team.  πŸ”— Included in the

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Animations

Animations help to capture the user’s attention, making it easier for website visitors to notice and interact with your chat button. By default, no animations are applied, but you can easily set them up to enhance user engagement. Set the animations from ‘Click to Chat’ -> ‘Other settings’ -> ‘Animations’  Available Animations: Customization Options: Animation

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