Hide Based On Device

At Click to Chat -> Display settings – Check Show or Hide option at Device based settings (Mobile/Desktop)

Default settings is to Show on all devices (Mobile and Desktop)

Hide on Desktop 

At Desktop: select ‘Hide’

Hide on Mobile

At Mobile: select ‘Hide’

If cache plugins are installed, clear the cache after save changes.  

Group and Share features have separate setting page to Show/Hide on Desktop and Mobile. 

Hide on Both Devices 

To hide on all devices, select ‘Hide’ for Desktop, Mobile.