In the Click to Chat plugin, we can hide/show the widget on specific posts by entering their Post IDs. Simply add the Post IDs, separated by commas ( , ). Show the Widget Only on Selected Posts To display the widget only on certain posts or pages, follow these steps: This setup hides the widget […]
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To apply Different Settings for Mobile and Desktop simply uncheck the “Mobile and Desktop: Same Settings” option in the Style, Position settings. This allows us to set separate styles, positions, URLs, greeting dialog behavior (Preset), and control widget visibility per device. Navigate to “Click to Chat” – “Style, Position” settings and scroll to the Check
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We can customize the visibility of certain content on your website depending on the user’s language settings. This is useful when you want to display different elements based on the language the user’s browser is set to. Here’s how you can achieve this using CSS: Example When we want to show or hide a specific
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The Click to Chat plugin allows us to control where the chat widget display based on the visitor’s country. This feature is particularly useful for businesses that want to target specific regions. 🔗 Included in the PRO plan — View Pricing Navigate to: “Click to Chat” – “Display Settings” – “Display based on country“ Choose Display Option
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Perfect Custom URLs Configure device‑specific Custom URLs with smart targeting and a seamless experience for your visitors. Get Started How Custom URLs Work Smart device detection for optimal WhatsApp experience Device Detection Automatically detects the device and redirects to the most suitable URL Global Settings Set custom URLs that work across your entire website with
The greetings Initial Stage setting in the Click to Chat plugin defines how the greetings dialog behaves when users visit the website — whether the dialog appears automatically or stays hidden until user interaction or specific actions triggered. To Set this Navigate to Click to Chat → Greetings → Additional Settings → Initial Stage Available
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URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
By default, Business Hours settings in the Click to Chat plugin apply only to the floating chat icon/button. However, if we’re using WhatsApp buttons on WooCommerce Shop and Single Product pages, we can also apply these business hours rules there by enabling an additional setting. 🔗 Included in the PRO plan — View Pricing Note: The WooCommerce
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Displays a WhatsApp button/icon based on website visitor login status. 🔗 Included in the PRO plan — View Pricing The website visitor’s Status can be any one of the following: Navigate to Click to Chat -> Scroll down to Display Settings. At the end of display settings, Display based on User Login Status is situated. 1. All
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Display the WhatsApp widget only during business hours to facilitate timely support and improve user experience. When offline, the widget can either be hidden or show an alternate call to action and change WhatsApp number. 🔗 Included in the PRO plan — View Pricing Show Only During Business Hours (Hide When Offline) To ensure that the WhatsApp