To apply different settings for desktop and mobile, simply uncheck the “Mobile and Desktop: Same Settings” option in the Style, Position settings. This allows us to set separate styles, positions, URLs, greeting dialog behavior (Preset), and control widget visibility per device. Navigate to “Click to Chat” – “Style, Position” settings and scroll to the Check […]
Different Settings for Mobile and Desktop Read More »
We can customize the visibility of certain content on your website depending on the user’s language settings. This is useful when you want to display different elements based on the language the user’s browser is set to. Here’s how you can achieve this using CSS: Example When we want to show or hide a specific
Display Click to Chat Widget Based on User Language Read More »
The Click to Chat plugin offers full customization through its settings panel, allowing users to adjust the button’s color, size, padding, hover effects, position, and text. This ensures seamless integration with your website’s design, providing flexible configurations to match your branding. Advanced Customization with CSS If the default settings don’t fully meet the website design
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The Click to Chat plugin supports webhook integration to send event data such as button clicks and form submissions to external applications or services. By default, the webhook data is sent as a Stringify JSON object. However, if your integration requires the data to be sent in Standard JSON format, you can easily configure this
Webhook Data Format Read More »
If the WhatsApp icon is not appearing on your website as expected, it could be due to a conflict with other plugins or your WordPress theme. In such cases, adjusting the Chat Load Hook can often resolve the issue. How to Change the Chat Load Hook Switching the hook determines when and where the chat
To enhance visual communication, we can add symbols to our content using their corresponding HTML codes or by directly inserting images. Below are two simple methods to insert symbols into our content Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle
🔗 Included in the PRO plan — View Pricing We can create Multiple Agents with different time ranges for every Agent. Navigate to Click to Chat—>Greetings To add Greetings Dialog Open the Dropdown and select “Multi Agent.” To add an agent, click “Add Agent” button and enter the agent details. WhatsApp Number: This number is assigned to
URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
User consent plays a key role in building trust and ensuring compliance. By enabling the opt-in feature, we allow website visitors to accept consent before initiating a WhatsApp conversation. This feature is fully supported across all Greetings Templates. How to Enable Opt-in 💡 Once opt-in is enabled, users must provide their consent before navigating to
Utilize Actions to automatically display personalized greetings based on specific triggers—such as time, scroll behavior, user clicks, or viewport entry. This will enhance user engagement and interaction. 🔗 Included in the PRO plan — View Pricing Click Add ‘ctc_greetings’ class name to any element. When the user clicks on that element, the greetings dialog appears. To
Greetings Actions – Time, Scroll, Click, Viewport Read More »