”Upgrading the Click to Chat license is quick and easy, Ensuring you always have access to the latest enhancements and premium support.” Steps to Upgrade Your License 1. Log In to Your Account 2. Access Your License 3. Choose an Upgrade Plan 4. Complete the Payment 5. Activate the Upgraded License How to Extend or […]
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To display the chat widget only when the website is visited from selected countries. Navigate to the ‘Click to Chat‘ settings page. In the ‘Display Settings’ section, under ‘Display based on country’ settings. (Note: PRO Feature) To display the chat widget in all countries, select the “All Countries” option. To display the chat feature only
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we can use symbols by copying their corresponding code and adding the code to the Text editor or we can directly copy the image and paste it into the text editor. Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle 🔴
PRO Version – Multi Agent We can create Multiple Agents with different time ranges for every Agent. Navigate to Click to Chat—>Greetings select ‘Multi Agent‘. To add an agent, click Add Agent button and enter the agent details. WhatsApp Number: This number is assigned to the agent and is displayed at the front end of
Make the website users opt-in/accept consent before initiating the WhatsApp chat. Opt-in is used for all the Greetings templates. In all of the Greetings templates, we can use opt-in. Navigate to Click to Chat —> Greetings — Additional settings. Select opt-in, and enter the text that users need to accept before initiating the WhatsApp chat
To use different greetings templates for each page/post, enable page-level Greetings settings and update the post, and refresh the page. Edit any post —> Settings —> Click to Chat —> Greetings settings —> Enable page-level Greetings settings After enabling Greetings settings, the Greetings template and text editors appear. Greetings Template: Default: “Default” specifies, the greetings
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Use Actions to display the Greetings Template at a particular time OR scrolling to a certain part of the webpage or clicking on an element, or when an element reaches the viewport. Click Add ‘ctc_greetings’ class name to any element. When the user clicks on that element, the greetings dialog appears. To add a class
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Get the required data from the website visitor before initiating the chat. The Form data filled by the user: Navigate to ‘Click to Chat’ —> ‘Greetings’ and select ‘Greetings Dialog- Form’. Greetings dialog has 3 rich text editor blocks to construct the text with its toolbar widgets. Variables like {site},{title}, and {url} can also be
By default, business hours settings are applicable only to the floating chat icon/button. To apply business hours settings for the WhatsApp icon/button added at a WooCommerce single product page and shop page, enable this option. Navigate to ‘Click to Chat’ –> ‘WooCommerce‘ and enable ‘Apply Business hours settings‘ in advanced Settings Note: The WooCommerce settings
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The z-index value specifies the stack order of HTML elements. Elements with a higher z-index will be placed on top of elements with a lower z-index. To modify the z-index value for the WhatsApp icon, navigate to Click to Chat -> other settings At advanced settings, we can modify the z-index value. The default z-index
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