Support That Helps You Connect Smarter
Everything you need to keep your Click to Chat experience running flawlessly.
Support Options
Explore different ways to get help with Click to Chat.
Email Support
Send us an email and our support team will get back to you within 24 hours.
ctc@holithemes.comWordPress Support Forum
Explore answers from past discussions or raise a new question through our support forum.
Visit ForumFrequently Asked Questions
Quick answers to common questions about Click to Chat
Download the Pro ZIP from your account after purchase. Navigate to Plugins → Add New → Upload Plugin → select zip → Install → Activate. Add the software license and activate the license (No need to deactivate the free version. The Pro plugin is the extension to the free plugin).
Most display issues are cache-related. Clear cache in:
- Plugin cache (e.g., LiteSpeed, WP Rocket)
- CDN cache (e.g., Cloudflare, etc.)
- Server cache (if enabled)
- Your browser cache
If you’re using a multilingual plugin, check the Number Translation setting – it may be overriding the global number. Update it there as well.
Yes. In Display settings, you can include or exclude specific pages, posts, categories, or custom post types using page-level targeting.
This usually happens because the logged-out mobile browser is loading a cached version of the page. Please clear your cache and refresh the page to load the latest version.
