At HoliThemes Click to Chat, we added a contact form on the support page to collect user details before contacting us. This feature streamlines communication but also provides essential information upfront, enhancing both the user experience and our ability to offer timely support. Key Features of the Contact Form Integration: Step-by-Step Guide to Configure the […]
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The Multi Agent feature is designed to manage multiple agents, each with their own time range, ensuring seamless support throughout the day 🔗 Included in the PRO plan — View Pricing Navigate to Click to Chat—>Greetings To add Greetings Dialog Open the Dropdown and select “Multi Agent.” To add an agent, click “Add Agent” button and enter
User consent plays a key role in building trust and ensuring compliance. By enabling the opt-in feature, we allow website visitors to accept consent before initiating a WhatsApp conversation. This feature is fully supported across all Greetings Templates. How to Enable Opt-in 💡 Once opt-in is enabled, users must provide their consent before navigating to
By default, the Firefox mobile browser does not open links directly in native apps like WhatsApp, Twitter, Instagram, and others. This happens because the browser is set to not open links in apps by default. To enable Firefox to automatically open links in these native apps, follow these steps: Related links:https://support.mozilla.org/set-firefox-android-open-links-native-apps Once this setting is
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The Click to Chat plugin provides an option to automatically delete all plugin settings upon uninstallation. This is helpful when you want a clean removal of the plugin without retaining any previously saved data. Navigate to Click to Chat → Other Settings – Advanced Settings – Debug, Troubleshoot – Delete Settings Enable the option: “Delete
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The z-index value determines the stacking order of HTML elements. Elements with a higher z-index appear above those with a lower z-index. Navigate to: Click to Chat → Other Settings – Advanced Settings – z-index value. Modify: Change the z-index value for the WhatsApp icon. Default Z-Index Value
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The Click to Chat Pro plugin is an add-on to the Click to Chat main plugin. To run the PRO version, the Click to Chat main plugin must be activated. 3. Click on Upload Plugin. 4. Drag and drop/select the downloaded zip file from the Holithemes website and click on Install Now. 5. Click on
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The Click to Chat plugin makes it easy to add a WhatsApp button for every product on the Shop page and also for related products on Single Product pages. This feature helps customers quickly connect with you, making the buying process smoother. Navigate to ”Click to Chat” -> ”WooCommerce” – “Add WhatsApp – SHOP PAGE
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The Click to Chat plugin offers customizable display settings for WooCommerce pages, ensuring that the chat widget appears exactly where and when you need it. This feature is available only if WooCommerce is active on your website. Display Settings The plugin allows you to configure display settings for various WooCommerce pages, including: Additionally, you can
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Click to Chat has Advanced display settings like when, how, and where to display the WhatsApp icon/button. Display based on Device ( Mobile, Desktop ) Display based on post type, selected pages ( posts, pages, custom post type, archive) Display settings for WooCommerce Pages ( Single product, Shop, Cart, Checkout, Account Pages ) PRO Time