At HoliThemes Click to Chat, we added a contact form on the support page to collect user details before contacting us. This feature streamlines communication but also provides essential information upfront, enhancing both the user experience and our ability to offer timely support. Key Features of the Contact Form Integration: Step-by-Step Guide to Configure the […]
How we designed the Contact form on the Support Page Read More »
PRO Version – Multi Agent We can create Multiple Agents with different time ranges for every Agent. Navigate to Click to Chat—>Greetings select ‘Multi Agent‘. To add an agent, click Add Agent button and enter the agent details. WhatsApp Number: This number is assigned to the agent and is displayed at the front end of
URL structure: This specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to Chat’ and Scroll down to URL Structure. Open links in: [For Desktop devices] New Tab When a user clicks on the WhatsApp button, the WhatsApp chat link page gets opened on a new tab on a desktop
Make the website users opt-in/accept consent before initiating the WhatsApp chat. Opt-in is used for all the Greetings templates. In all of the Greetings templates, we can use opt-in. Navigate to Click to Chat —> Greetings — Additional settings. Select opt-in, and enter the text that users need to accept before initiating the WhatsApp chat
Firefox web browser won’t open native applications like WhatsApp by default. This is due to the Firefox being set to OFF to open links in native apps (such as WhatsApp, Twitter, Instagram, etc.) In order to open the native apps automatically, go to settings and turn ON “Open links in Apps” on your Mobile settings.
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Click to Chat facilitates the users to delete the plugin settings while uninstalling/deleting the plugin. This is achieved by checking the option “Delete this plugin settings when uninstalls.”. Whenever we re-install the plugin, previously assigned values to the plugin will be deleted if we check this option. If this option is unchecked, whenever we uninstall
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The z-index value specifies the stack order of HTML elements. Elements with a higher z-index will be placed on top of elements with a lower z-index. To modify the z-index value for the WhatsApp icon, navigate to Click to Chat -> other settings At advanced settings, we can modify the z-index value. The default z-index
How to Modify the z-index value in Click to Chat Settings Read More »
The Click to Chat Pro plugin is an add-on to the Click to Chat main plugin. To run the PRO version, the Click to Chat main plugin must be activated. 3. Click on Upload Plugin. 4. Drag and drop/select the downloaded zip file from the Holithemes website and click on Install Now. 5. Click on
How to install the Click to Chat PRO plugin and Activate the license key Read More »
To add a WhatsApp icon/button for every product present on the shop page and also to the related products on the product page. Navigate to ”Click to Chat” -> ”WooCommerce” – “Add WhatsApp – SHOP PAGE and select ”Add WhatsApp” (At products – Archive, Shop page) After enabling it, the WhatsApp button appears on every shop page
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Click to Chat display settings for WooCommerce pages are available only if WooCommerce is Active on your Website. WooCommerce pages have special display settings. Show/Hide on all single product pages, Shop/Archive pages, Cart, Checkout, Thank you/Order received page and account page. Click to Chat also provides the facility to change settings for individual pages with
Display settings for WooCommerce pages Read More »