Display a Notification Badge to highlight new activity and attract user attention. This feature displays a small badge with a count near the chat icon, prompting quicker interaction. Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge Check “Add Notification Badge” to enable it. Notification Count: Number to display at the notification badge. […]
Notification Badge Read More »
Define specific URLs for desktop and mobile users by configuring the Custom URL settings. This feature enables targeted redirection based on the device, which is useful for tracking campaigns, using different numbers, or routing users to tailored conversations. 🔗 Included in the PRO plan — View Pricing Navigate to: “Click to Chat” and Scroll to the “URL
The Click to Chat plugin supports webhook integration to send event data such as button clicks and form submissions to external applications or services. By default, the webhook data is sent as a Stringify JSON object. However, if your integration requires the data to be sent in Standard JSON format, you can easily configure this
Webhook Data Format Read More »
If the WhatsApp icon is not appearing on your website as expected, it could be due to a conflict with other plugins or your WordPress theme. In such cases, adjusting the Chat Load Hook can often resolve the issue. How to Change the Chat Load Hook Switching the hook determines when and where the chat
URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
By default, the Firefox mobile browser does not open links directly in native apps like WhatsApp, Twitter, Instagram, and others. This happens because the browser is set to not open links in apps by default. To enable Firefox to automatically open links in these native apps, follow these steps: Related links:https://support.mozilla.org/set-firefox-android-open-links-native-apps Once this setting is
How to Set Firefox for Android to Open WhatsApp Application Read More »
The Click to Chat plugin provides an option to automatically delete all plugin settings upon uninstallation. This is helpful when you want a clean removal of the plugin without retaining any previously saved data. Navigate to Click to Chat → Other Settings – Advanced Settings – Debug, Troubleshoot – Delete Settings Enable the option: “Delete
Deleting Plugin Settings when uninstalling the Plugin Read More »