Enable the Notification Badge to grab the user’s attention. Navigate to ‘Click to Chat’ —> ‘Other Settings’ – Notification Badge check “Add Notification Badge” to enable it. Notification Count: Number to display at the notification badge. Badge Background Color: Color of the notification badge. Text Color: Color of the number, text inside the notification badge. […]
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When a user clicks the WhatsApp button, it navigates to the link added at the custom URL. For Desktop and Mobile Devices, we can add separate Custom URLs. Navigate to ‘Click to Chat’ – scroll down to URL Structure. This feature is available in PRO Version Custom URL for Desktop: When the user clicks on the WhatsApp icon
By default, the plugin sends the webhooks data in the String (stringify the JSON object) format. If the integration application requires to exchange the data in JSON format, in such cases, select the webhook data format as “JSON”. https://www.w3schools.com/js/js_json_stringify.asp Navigate to ‘Click to Chat’ —> ’Other Settings’- Advanced Settings – Webhook data format Webhooks are
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If the WhatsApp icon is not displaying as expected, it might be a conflict issue with other plugins or themes. In those cases, changing the chat loading hook might resolve the conflicts. Navigate to ‘Click to Chat’ —> ’Other Settings’ – ‘Debug, Troubleshoot’ – ‘chat load hook’. By default, the Chat load hook is set
URL structure: This specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to Chat’ and Scroll down to URL Structure. Open links in: [For Desktop devices] New Tab When a user clicks on the WhatsApp button, the WhatsApp chat link page gets opened on a new tab on a desktop
Firefox web browser won’t open native applications like WhatsApp by default. This is due to the Firefox being set to OFF to open links in native apps (such as WhatsApp, Twitter, Instagram, etc.) In order to open the native apps automatically, go to settings and turn ON “Open links in Apps” on your Mobile settings.
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Click to Chat facilitates the users to delete the plugin settings while uninstalling/deleting the plugin. This is achieved by checking the option “Delete this plugin settings when uninstalls”. Whenever we re-install the plugin, previously assigned values to the plugin will be deleted if we check this option. If this option is unchecked, whenever we uninstall
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